Managed Services

At Olympus Technology Services, our Managed Services are designed to provide comprehensive support and management for your IT environment. We offer a range of services to ensure your systems are secure, efficient, and optimised for performance. Our managed services include:

CyberSecurity by Arctic Wolf

In partnership with Arctic Wolf, we provide advanced cybersecurity services to protect your business from evolving threats. Our CyberSecurity services include:

• 24/7 Monitoring and Threat Detection: Continuous monitoring to identify and respond to security threats in real-time.
• Incident Response and Remediation: Rapid response to security incidents to minimise impact and ensure swift recovery.
• Security Operations Centre (SOC) as a Service: Access to a dedicated team of security experts who provide ongoing support and guidance.
• Risk Management and Compliance: Solutions to manage and mitigate cyber risks and ensure compliance with industry standards.

Infrastructure Managed Services

Our Infrastructure Managed Services ensure your IT environment is reliable, secure, and optimised for performance. We provide:

• Proactive Monitoring and Maintenance: Continuous monitoring and regular maintenance to detect and resolve issues before they impact your operations.
• Security Management: Robust security measures to protect your IT infrastructure from cyber threats.
• Backup and Disaster Recovery: Reliable data backup solutions and comprehensive disaster recovery plans to ensure business continuity.
• Network Management: Design, implementation, and management of robust networking solutions for seamless communication and data transfer.
• Cloud Management: Management and optimisation of cloud infrastructure for performance and cost-efficiency.

End User Managed Services

Our End User Managed Services support your employees and enhance their productivity by ensuring their devices and applications are always running smoothly. We offer:

• Device Management: Procurement, deployment, maintenance, and support for end-user devices such as desktops, laptops, and tablets.
• Software Management: Efficient deployment, updates, and management of software applications to ensure they are secure and up-to-date.
• Helpdesk and Support: 24/7 helpdesk services and on-site support to resolve IT issues quickly and efficiently.
• Security and Compliance: Endpoint security, access control, and compliance management to protect end-user devices and data.

Lifecycle Asset Management

Our Lifecycle Asset Management services optimise the management of your IT assets from procurement to disposal. We provide:

• Hardware Asset Management: Tracking, maintenance, and optimisation of physical IT assets to extend their lifespan and ensure performance.
• Software Asset Management: License management, deployment, updates, and compliance for software applications.
• Procurement and Renewal Services: Streamlined acquisition and renewal of IT assets, including vendor management and cost optimisation.
• Disposal and Recycling: Environmentally responsible disposal and recycling of outdated hardware to support sustainability goals.